Your existing customers and subscribers are often your best source of new sales, but only if you stay in touch. Our email and SMS marketing service builds automated campaigns and flows that send the right message to the right person at the right moment, without you writing and sending each one by hand.
Email runs on Mailflow and SMS runs on SMSMarket, both connected to our ads and analytics engine powered by autopost.gr. Because it's one system, someone who clicks an ad or fills in a form can move straight into a follow-up sequence.
What's included
- Automated email flows such as welcome series, abandoned cart, post-purchase, re-engagement, and review requests
- SMS flows for time-sensitive messages like appointment reminders, flash offers, and order updates
- One-off campaigns for promotions, launches, holidays, and announcements
- Audience segmentation based on behavior, purchase history, location, and interests
- Email design and copy that match your brand, built to read well on phones
- Sign-up forms and list growth tools for your website
- Consent and unsubscribe handling built into every message
- Reporting on opens, clicks, and conversions where tracking allows
How it works
- Review your list and goals. We look at your current contacts, how they were collected, and what you want to achieve, such as more repeat orders or fewer missed appointments.
- Plan the flows. The AI proposes a set of core flows and a campaign calendar. You approve which ones to build first.
- Write and design. Emails and SMS messages are drafted in your brand voice. You review the content, offers, and timing before anything is switched on.
- Launch and monitor. Flows go live and run automatically. Campaigns are sent on the approved schedule.
- Test and improve. Subject lines, timing, and content are tested, and the flows are refined based on results.
What you need to provide
- Your contact list, collected with proper consent. We can't send to purchased lists or contacts who never agreed to hear from you.
- Real offers and information: discounts, product details, opening hours, booking links
- Access to your store or booking system, if flows depend on purchase or appointment data
- Approval of each new flow before it goes live
What to expect
Automated flows tend to keep working in the background once they're set up, which is why we usually start with them. Campaign results vary with list size, list quality, and how relevant the offer is. A small but engaged list often does better than a large, cold one.
SMS is powerful but personal, so we keep it short, useful, and infrequent. Sending too many texts leads to unsubscribes. We can't promise specific open rates or sales, but you'll see clear numbers every month.
For ideas on what makes automated sequences work, read email flows that sell.
FAQ
What's the difference between a campaign and a flow?
A campaign is a one-time send to a group, like a holiday sale. A flow is an automated sequence triggered by something a person does, like signing up or leaving items in a cart. Both are included.
Do you handle consent and unsubscribes?
Yes. Every message includes a clear way to opt out, and we follow consent rules for email and SMS. You're responsible for making sure your existing contacts agreed to receive messages.
Are SMS costs included?
Your plan covers the strategy, setup, and management. Message sending volumes and any carrier costs are discussed during onboarding, so you know what to expect before launch.
Email and SMS marketing is included in the Pro and Business plans. See plans to compare them.
